Our Policies

Cancellation & No - Show Policy

To respect our therapists’ time and other clients, we kindly ask for at least 2 hours’ notice for any cancellation or rescheduling. If an appointment is missed or canceled with less than 2 hours’ notice, the following fees will be applied to your next visit:

  • 60-minute session → $30 fee

  • 90-minute session → $45 fee

  • 120-minute session → $60 fee

Thank you for your understanding and cooperation.

Gift Certificate Policy

  • Gift certificates are valid for 6 months from the date of purchase and cannot be used after the expiration date.

  • Gift certificates are non-refundable and cannot be exchanged for cash.

  • Gift certificates may be used for the service originally purchased or for any other service of equal value.

  • If the selected service exceeds the value of the gift certificate, the customer is responsible for paying the price difference.

  • If the selected service is less than the value of the gift certificate, the remaining balance is not refundable and cannot be used for cash or tips.

Arrival & Late Policy

  • We kindly ask that you arrive at least 5 minutes before your scheduled appointment time to allow for a smooth check-in and to fully enjoy your treatment.

  • If you arrive late, your session may be shortened to avoid delaying the next client. The full service fee will still apply.

  • If you are more than 15 minutes late and have not arrived or notified us,, your appointment will be automatically canceled and considered a no-show. A no-show fee will be applied to your next appointment.